Systems Administrator

Job ID
San Ramon, California, United States
Job Type

Talascend is currently looking for a Systems Administrator for a contract opportunity in San Ramon, California.


  • Is responsible for the proper operation and monitoring of all access control sub-systems.
  • Monitor and Maintain the Access Control and Video Management Systems, including Health Checks and Proactive Maintenance Procedures.
  • Triage and Troubleshoot Access Control and Video Platform Issues, including Software Issues, Alarm Events and Remote Resolution, coordinates repairs with vendors as needed.
  • Create Reports and Dashboards if needed supporting the needs of the clients.
  • Perform user management (excluding badge production), including user adds, changes, access level maintenance and permissions management.
  • Limited on-call and travel to support operations and attend training may be required.
  • Implements enhancements that will improve the reliability and performance of the systems.
  • Supports and adheres to policies, procedures, standards, guidelines and process maps to maintain compliance, train personnel and document system operations.
  • Provides security systems support to project teams for IMACs to include system design, vendor coordination and final testing.
  • Coordinate service requests and maintenance with system vendors, ensure prompt action is taken, and follow up on all pending issues.
  • Provide security support during emergency and non-emergency situations. 


  • 5+ years security/IT related work experience providing systems administration and design support for company Pro Watch access control.
  • Certification in Pro Watch required.
  • BS Degree preferred.
  • Knowledge of network operations and infrastructure.
  • Working knowledge in the administration of Microsoft Windows Operating Systems (Server, client, AD).
  • Excellent verbal and written communications.
  • Above average computer and keyboard knowledge and ability to learn new programs.
  • Ability to multi-task and prioritize.
  • Ability to handle emergency situations.
  • Ability to read and understand floor plans, diagrams, and system schematics.
  • Ability to understand basic operations of low voltage alarm, CCTV, and other security systems.
  • Excellent customer service skills and professional demeanor.
  • Microsoft Office, Project, Visio and AutoCAD experience a plus.


We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Drug Screen may be required for this position.

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Talascend is an EEO Employer – Minorities/Females/Disabled/Veterans/Gender Identity/Sexual Orientation

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