Training and Services Coordinator
RESPONSIBILITIES:
- Proven ability to work effectively on a team or as an individual.
- Proven ability to multi-task. Performs a variety of administrative functions.
- Schedules appointments.
- Composes memos, researches and creates presentations.
- Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports.
- Manage the Learning Management System (LMS) for Nexus Controls business
- Student registration process
- Support Instructors on loading and managing Course Content and updates
- Ensuring Course Schedule Accuracy
- Update system with customer evaluation forms for accurate NPS
- Maintain the Global LMS schedule, and coordinate with the team, this is the main task.
- Customer Student Open Enrollment
- Internal Student Open Enrollment
- Attend and help facilitate Staff Calls with Region Training Managers (RTMs)
- Weekly Schedule/Resource Review
- Weekly Risk Review
- Website Management & LMS Alignment
- LMS is linked to Website
- Manage Website content & training offerings updates and sustain
- Work with RTMs to issue requested Purchase Orders (PO) in assistance with internal/external training
- Work with sub-contractor relationships
- Receive Quotes (sub-contractors)
- Initiate Workflows for Purchase Order
- Invoice Receive
- Mark orders Good Received (GR) in SAP
- Be the focal point for payment resolutions
- RTM Admin Support on following:
- Equipment logistics support for instructors (shipping, tracking, receiving)
- Assist Instructors for Printing Manuals Process Ownership (pcard or otherwise)
- Assist instructors for printing Student Certificates
- Coordinate Customer Student Give-aways
- Assist RTMs with facility coordination
- Ensure timely closure of training projects by tracking full completion documentations from instructors (attendance sheets, completion certificates, student certificates..etc)
- Basic technical knowledge of electrical and computer systems to handle electrical parts safely and keep track of calibration records.
REQUIRED SKILL SET:
- Microsoft Office knowledge (Excel, Word and PowerPoint), SAP, Resource Management/Project Management skills, good interpersonal skills (more about the role in the attachment)
- Travel Required (% of travel) - None
- Is this a temp to perm position - Yes
- Intermediate level admin.
- Mid-level competency using PowerPoint, Excel and Word. Outlook skills.
- Has at least 2 years’ experience working in the administrative field.
- Professional demeanor and excellent phone and communication skills.
- Requires a high school diploma.
- Familiar with standard concepts, practices, and procedures within a particular field.
- Relies on experience and judgment to plan and accomplish goals.
- Performs a variety of tasks.
- Works under general supervision.
- A certain degree of creativity and latitude is required.
- Typically reports to a supervisor or manager.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.