Technical Program Manager
OVERVIEW:
The Technical Program Manager is responsible for leading planning, execution and tracking of cross-domain functions including but not limited to issue management, change management, planning and execution tracking. This role involves identifying process improvements and driving them to completion and the design and implementation of tooling changes to support or improve cross-domain processes.
RESPONSIBILITIES
- Lead and implement comprehensive process frameworks across multiple domains, establishing standards and best practices that support organizational objectives.
- Design, implement, and maintain robust issue management systems, ensuring effective tracking, resolution, and reporting of cross-functional challenges.
- Develop and oversee change management processes, including impact assessment, stakeholder communication, and implementation tracking across the organization.
- Drive the implementation of Jira workflows, fields, and processes, ensuring alignment across teams and optimizing for efficiency.
- Coordinate planning functions including quarterly and annual planning processes, resource allocation, and capacity management.
- Create and maintain execution reporting frameworks to track program progress, milestones, and key performance indicators.
- Partner with stakeholders across engineering, product, and program teams to gather requirements and implement process improvements.
- Develop and maintain comprehensive documentation for all PMO processes, tools, and methodologies.
- Build and maintain dashboards and metrics to track process effectiveness, team performance, and program health.
- Lead continuous improvement initiatives for PMO tools and processes, incorporating feedback and best practices.
- Facilitate cross-functional alignment through effective communication channels and regular stakeholder engagement.
- Support milestone programs and Live Service and Robot Platform initiatives through process optimization and tool enhancement.
- Provide training and guidance to teams on PMO tools, processes, and best practices.
- Drive data-driven decision making through analytics and reporting capabilities.
QUALIFICATIONS
- BS or MS degree in an engineering discipline or equivalent experience
- 8-10 years of experience in engineering or program management with a focus on issue management, change management
- Proven experience in managing complex cross functional programs and rolling out new processes and process improvements
- Strong leadership and strategic thinking abilities.
- Excellent negotiation and stakeholder management skills and the ability to concisely and effectively communicate at all levels of an organization
- Proficiency in project management tools, issue tracking software, and data analysis.
- Strong problem-solving and analytical skills with a focus on continuous improvement.
- Have an inquisitive and open attitude to exploring new ideas and eagerness to continuously learn and take on tough problems
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
We will consider qualified applicants with a criminal history pursuant to Federal, State and Local law, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Talascend is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Applicants with criminal histories are encouraged to apply. To find out more visit California Fair Chance Act.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.