Logistics Specialist

Talascend is currently seeking a Logistics Specialist for a long-term contract opportunity with our client in Coppell, Texas. MUST be bilingual in Korean and English. 

Overview

The logistics specialist is responsible for managing all logistics activities that support the business, including domestic trucking, international air transportation, warehouse coordination, and inventory control of repair parts and finished goods. This role ensures smooth, cost-efficient, and compliant movement of returned and repaired devices throughout the supply chain.

Responsibilities

• Plan and coordinate daily trucking schedules for inbound/outbound shipments between warehouse, repair plants, and customers' DCs.
• Manage air transportation for international shipments of unrepaired and repaired devices, ensuring on-time flight schedules and compliance with export/import requirements.
• Track and monitor all shipments end-to-end, proactively resolve any transit or clearance exceptions.
• Maintain all shipping documentation (BOL, airwaybill, invoice, packing list) with full audit traceability.
• Oversee performance of trucking, forwarding, and warehouse vendors to ensure TAT compliance on delivery.
• Review and validate vendor operation cost data, including trucking and dock handling costs.
• Identify cost-optimization opportunities through route consolidation, vendor performance analysis, and carrier utilization review.
• Oversee vendor's buyers remorse operation by coordinating timely triage, repair routing, and in-house transfer processes.
• Support the issue resolving and system trouble shooting needed for the vendor's on-time operation.
• Generate the dashboard and master data to track and manage the vendor's daily performance.
• Communicate with cross functional departments for the smooth operation aligning with the process.
• Oversee daily import declaration status for inbound shipments and ensure all entries are filed accurately and cleared on time.
• Manage import duty data, declared values, and duty rates in alignment with compliance and customs requirements.
• Track all import/export documentation for record retention and audit readiness.
• Liaise with customs brokers, freight forwarders, and internal compliance teams to ensure adherence to trade regulations and minimize clearance delays.
• Manage inbound/outbound parts logistics supporting local repair operations.
• Track part usage and replenishment levels and issue POs.
• Perform monthly inventory to ensure accurate stock level.
• Maintain weekly/monthly logistics KPIs and issue reports for the results.
• Prepare reports on import duty exposure, vendor cost audit results, and logistics cost-saving initiatives.
• Support process improvement projects to reduce turnaround time, freight spend, and operational risks.

Qualifications

• Bachelors degree or higher
• 5-7 years of relative verifiable professional experiences (Logistics operation, Inventory Control or 3rd party vendor Management operation)

Requirements

• Bilingual ability (English/Korean) is required.
• Strong knowledge of domestic trucking and international air freight operations.
• Experience with import/export documentation, customs clearance, and basic duty/tariff procedures.
• Skilled in vendor management, cost validation, and invoice audit.
• Proficient in Excel, ERP (SAP preferred), and shipment tracking systems.
• Ability to develop and maintain excellent working relationships with multiple levels within the company and with external contacts including customers, authorized service agents, etc.
• Ability to identify the business needs driving internal/external customer requests and translate into company objective.
• Demonstrated expertise working with related systems and effective 3rd party vendor performance management is preferred.
• Work under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time frames.
• Excellent listening, communication, and interpersonal skills.
• Aptitude for fostering positive relationships and teamwork.
• Travel varies depending on task.

Shift

Fully on-site (9am to 6 pm)