Technical Trainer - Traveling
Talascend is currently seeking a Technical Trainer for a contract opportunity with our client in Englewood Cliffs, New Jersey.
Overview
Primary purpose of this position is to effectively train technicians on all CE products as well as content and video creation.
Responsibilities
- Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances.
- Deliver clear, engaging, and effective training sessions tailored to various skill levels.
- Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements.
- Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum.
- Evaluate trainees progress through practical assessments, quizzes, and hands-on demonstrations.
- Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development.
- Analyze training results, based on set KPI goals.
- Ensure all training sessions adhere to industry best practices and safety regulations.
- Stay up to date with the latest trends, tools, and technological advancements in appliance repair.
- Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs.
- Facilitate open communication channels for trainees to ask questions and share insights.
Qualifications
- High School diploma
- Minimum of 3 years in the appliance repair industry either as a trainer or service technician
Requirements
- Total 5+ years experience in appliance repair
- Previous background in training is preferred, but not necessary
- Must have a valid drivers license
- Excellent communication, interpersonal, and organizational skills
- Ability to train in front of large audiences
- Ability to create a comprehensive training plan based on course needs
- Skills in MS Office applications including Excel and PowerPoint
- Ability to learn new things quickly
- Verbal and written communication skills, attention to detail, customer service and interpersonal skills
- Ability to work independently and manage time
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, and leadership technique
- Knowledge of media production, communication, and dissemination techniques and methods
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods
- Previous experience with computer applications, such as Microsoft Word and PowerPoint
Shift
Fully onsite. This position requires 50% travel across the US.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.