Consumer Affairs Technical Specialist

Job ID
123894
Job Type
Contract
Industry
Manufacturing
Location
Murfreesboro, Tennessee, United States
Talascend is currently seeking a Consumer Affairs Technical Specialist for a contract opportunity in Murfreesboro, Tennessee.

RESPONSIBILITIES:
  • Supports day-to-day technical questions from various teams within Consumer Affairs and explains information in terms that would help with case progression.
  • Manages internal mailbox to filter needed technical information to Consumer Affairs related to various recalls and/or campaigns.
  • Acts as internal consultant providing technical expertise on all vehicles.
  • Maintains full knowledge of business-specific technical knowledge.
  • Conducts internal user interviews in order to develop creative and effective solutions to meet business needs.
  • Collaborates with internal customers, vendors, industry consultants, and department management to support technical needs.
  • Identifies and obtains resources necessary to successfully facilitate technical training.  Effectively communicates technical knowledge and updates to department, senior management and others as needed.
  • Develops business relationships and integrates activities with business units and other departments to ensure the successful implementation and support of technical projects.
  • As necessary, performs other related duties of which the above are representative.

REQUIREMENTS:
  • Bachelor's degree in related field such as information technology, finance, computer science, mathematics, or business.
  • At least five years professional experience in a technical/automotive setting.
  • Knowledge of relevant business processes and systems, and of applicable technical software. Strong communication skills including demonstrated ability to coordinate tasks, influence relationships, and manage time to meet customer/client needs.
  • Strong analytical and decision-making skills.
  • Strong organizational, oral, written and presentation skills.
  • Thorough computer knowledge such as word processor, spreadsheet, other PC applications, or mainframe applications to resolve complex problems in day-to-day situations.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

Apply Now

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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