Sr. Field Services Engineer - Thermal Systems
Must be willing to travel up to 60% domestically and internationally.
Overview
This role serves as the primary on-site representative for projects, managing field teams and ensuring safe, efficient operations. The Thermal Engineer bridges communication between clients and internal teams to maintain high-quality service and customer satisfaction.
Responsibilities
- Supervise and coordinate field technicians and subcontractors
- Assign tasks, lead meetings, and provide performance feedback
- Act as the main site contact for clients, managing expectations and updates
- Conduct burner tunings, audits, and support thermal engineering studies
- Assist in proposals and customer interactions alongside sales managers
- Oversee installation and commissioning per standards and deadlines
- Monitor KPIs, schedules, and adapt plans for continuous improvement
- Promote and enforce safety policies; lead inspections and briefings
- Troubleshoot issues and coordinate escalation with project management
- Maintain accurate records, site reports, and documentation
- Track and report KPIs for transparency and improvement
- 10+ years’ experience managing field operations and subcontractors
- Specialization in combustion systems; experience with burners and furnaces
- Background in manufacturing, steel, energy, or high-temp process industries preferred
- Proficient in AutoCAD, MS Office, Teams; scheduling tools (e.g., SAP)
- Knowledge of safety protocols, PPE, and regulatory compliance
- Strong leadership and ability to manage multinational teams
- Skilled in communication, planning, and technical interpretation
- Problem-solving mindset with high attention to detail
- Automation experience is a plus
- Able to travel up to 60%, work near heavy equipment, and use OSHA-compliant PPE
- Demonstrates autonomy, flexibility, initiative, and strong customer focus
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We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.