Order Management Specialist
Talascend is currently seeking an Order Management Specialist for a long-term contract opportunity with our client in Ridgefield Park, New Jersey.
Overview
The main function of this role is supporting customer and company requirements for order management based on account portfolios, entry and maintenance of purchase orders, chargeback processing, working with various departments to support order processes and support team co-workers.
Responsibilities
- Order management for order entry processing and related account procedures.
- Maintaining account portfolios for ordering, tracking, customer and company requirements.
- Chargeback processing
- Return processing
- Informing customers of order status and support inquiries
- Process improvements/efficiencies
- Support team members for order processing and account portfolios
- Reporting
Qualifications
- Completed bachelor's degree in related field.
- 3-5 years of experience preferred
Requirements
- Order management experience
- Prior use of EDI and SAP
- Multi-tasking with attention to detail
- Verbal and written communication skills
- Attention to detail
- Interpersonal skills
- Ability to work independently and be efficient with time management
- Ability for accuracy
- Time management
- System reporting
- Previous experience with computer applications, such as Microsoft Word and Excel
- Basic mentoring skills necessary to provide support and constructive performance feedback
Shift
Hybrid (4 days onsite/Friday remote)
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.