Quality Engineer - Korean Bilingual
Talascend is currently seeking a Quality Engineer for a contract opportunity with our client in Plano, Texas. Must be bilingual in Korean and English.
Overview
The role involves managing the quality and sustaining areas of products after commercial launch, interfacing with customers to track and resolve product issues, and implementing processes for effective resolution.
Responsibilities
- Interacts with all levels within organization and within customer organizations to identify and track product issues.
- Responsible for sustaining quality of post launch products through driving resources toward effective resolution of product failures or issues.
- Tracks performance of products by utilizing project management tools, methods, and scheduling.
- Creates processes and procedures to ensure and expedite resolution of product issues.
- Manages processes established by driving resources to ensure that quality of products are sustained.
Qualifications
- Bachelor's degree from an accredited college or university, or equivalent work experience in the telecommunications industry.
- Minimum of 5-7 years experience in a quality or wireless telecommunications position preferred.
Requirements
- Korean bilingual reading and writing required.
- Must have experience setting up quality/sustaining engineering processes and procedures.
- Previous experience with OEM handset products, a combination of CDMA and GSM, and project/product management skills.
- Experience researching and resolving customer technical complaints and issues.
- Develop and maintain excellent working relationships with all assigned levels within and outside the company.
- Plan, organize and prioritize multiple complex assignments and projects.
- Read and interpret detailed and complex customer requirements.
- Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
- Work independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames.
- Travel to customer locations, trade shows, etc. requires maximum 30% of the time.
- Occasionally work additional hours beyond normal schedule.
Shift
Fully onsite
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.