Mail And Print Services Supervisor

Talascend is currently seeking a Mail And Print Services Supervisor for a contract opportunity with our client in Auburn Hills, Michigan.

Overview

The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services, ensuring efficient, accurate, and timely service delivery.

Responsibilities

• Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries.
• Support daily and weekly mail deliveries to local locations including mail pick-up from local post offices.
• Monitor USPS postage accounts for recall mail and postage, including PO Box payments.
• Responsible for the use and scheduling of the maintenance for company car vehicles assigned to the mailroom.
• Ensure compliance with postal regulations and internal policies.
• Manage mailroom equipment, supplies, and vendor relationships.
• Support bulk mailings and special delivery requests.
• Supervise print production including copying, scanning, and finishing services for headquarters and local plants.
• Oversee departmental print requests to ensure timely, high-quality output.
• Responsible for leased equipment contract and maintenance on the related equipment.
• Coordinate with external vendors for large-scale or specialty print jobs.
• Monitor and update the online print shop order page to keep competitive services and pricing.
• Supervise union employees, ensuring adherence to work rules, schedules, and performance standards.
• Manage timekeeping, attendance tracking, and payroll inputs for assigned staff.
• Conduct regular team meetings, training, and performance evaluations.
• Address employee concerns and escalate issues as needed in accordance with labor agreements.

Qualifications

• Bachelor’s degree required (business, etc)
• 3–5 years of experience in mailroom, print services, or related operations.

Requirements

• Prior experience supervising union-represented employees strongly preferred.
• Strong organizational, leadership, and communication skills.
• Proficiency with office equipment and basic computer applications.

Preferred Requirements

• Graphic design experience with digital print production knowledge.
• Familiarity with timekeeping systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of sustainability practices in print and mail operations.