Developer Relations Engineer
Talascend is currently seeking a Developer Relations Engineer for a contract opportunity with our client in Mountain View, California.
Shift
5 days onsite
Overview
The main function of a developer relations engineer is to provide technical guidance, create technical content, and interact with the developer community to solve coding problems and drive adoption of SDKs.
Responsibilities
- Review project plans to plan and coordinate project activity.
- Manage backup, security and user help system.
- Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Provide users with technical support for computer problems.
- Recruit, hire, train and supervise staff, or participate in staffing decisions.
- Evaluate data processing proposals to assess project feasibility and requirements.
- Provide technical guidance about SDKs, capable of understanding and reviewing technical integrations.
- Create technical content, including documentation, blogs, tutorials, sample applications and libraries, to drive adoption of SDKs.
- Interact with the developer community to solve coding problems, provide debugging support, and share solutions via official channels.
- Collaborate with cross-functional teams to increase ecosystem engagement, identify developer needs and business opportunities.
- Facilitate webinars and online events for the developer community.
- Analyze Developer Portal performance and engagement metrics to identify areas of improvements in the Developer Program infrastructure and offering.
Qualifications
- Korean and English written, reading, and speaking abilities required.
- Bachelor's degree in Computer Science or a similar technical field required.
- MBA or other related advanced degree preferred.
- 5-7 years related experience required.
- Excellent verbal and written communication skills.
- Problem solving skills.
- Attention to detail and interpersonal skills.
- Ability to work independently and manage one's time.
- Knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
- Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
- Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
- Knowledge of computer software, such as Visual Basic, Java, SQL, etc.
- 5 years of work experience in a technical role (e.g., software engineering, software consultant, etc.) or equivalent technical experience.
- 3 years of experience as a technical expert/advisor in a developer community.
- Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously.
- Experience with mobile ecosystems (Android, iOS).
- Experience in handling and operating systems (such as Salesforce) for forum management and developer program operations.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
We will consider qualified applicants with a criminal history pursuant to Federal, State and Local law, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Talascend is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Applicants with criminal histories are encouraged to apply. To find out more visit California Fair Chance Act.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.