IT Help Desk Technician
Talascend is currently seeking an IT Help Desk Technician for a W-2 contract opportunity with our client in Spring Branch, Texas.
Location
On-site full time in Spring Branch, Texas
Overview
The IT Help Desk Technician's role is to support and maintain in-house computer systems, desktops, and peripherals.
Responsibilities
- Provide phone, remote and in-person technical support to all users
- Analyze, troubleshoot, and make corrections to computer and hardware problems, including software modifications as required
- Ensure compatible configurations of PC's and network workstations
- Process new user setups and on-boarding
- Issue new equipment and reassign existing equipment
- Keep current logs of asset changes and inventory
- Provide level 1 support to all printers and plotters
Qualifications
- 1-3 years of help desk or desk side support experience
- Advanced PC skills including operating system functionality, PC connections, assembly, and troubleshooting
- Working knowledge of Windows 10, Windows 11 and Microsoft Office 365
- Ability to lift and carry 20-40 pounds for extended periods
- Strong desire to learn new skills
- Team player
- Highly motivated and can work long periods of time without direct supervision
- Must be able to maintain strict confidentiality and be willing to sign a confidentiality/non-solicitation agreement
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.