Business Analyst
Team Schedule: Hybrid - Mon to Thu onsite, Fri WFH
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects, or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.
Specific responsibilities include:
- Lead the Web Analytics & UX analytics for ecommerce business
- Web Analytics: Customer Journey, Page Analytics, Pathing, Search Analytics etc.
- Proficient in Communication & Presentation skills, Data/Web Analysis, Setup A/B testing practices/ Pre-post analysis, Web Analytics tools like Omniture, Google Analytics, DXT, etc.
- Develop and execute a comprehensive web analytics data strategy to optimize UX, CX, and web performance & insights
- Collaborate with Business function, Category, Product, Merch & UX teams to create and deliver analytics Reporting and Insights
- Build and manage best-in-class Web Reporting
- Utilize SQL to perform data analysis to extract valuable insights from large data sets like Clickstream, transactional data
- Create and maintain internal mapping tables like product hierarchy, Dates, and Adobe classifications
- Strong problem-solving skills, and excellent communication skills, both technical and non-technical to convey complex insights to diverse stakeholders
- Demonstrate strong technical expertise in Tableau/SQL and well versed with Adobe Analytics
- Drive data thought leadership and create end-to-end Web Reporting standards
- Proactively Identify gaps and provide tagging requirements (Build governance in maintaining eVars, Props & Custom events)
- Implement best practices for analytics, staying abreast of industry trends and emerging technologies to enhance our capabilities
- Lead highly functional and agile analytics/data teams
- Perform promotional ROI analysis and develop monthly reporting with key insights and planning implications
- Web Analytics: Customer Journey, Page Analytics, Pathing, Search Analytics etc.
Background & Competencies Required:
- 8+ years of related experience in one or more of the functional areas: business analytics, eCommerce, or Web analytics roles
- Bachelor's degree in Business, Data Science, or a related field, Master's preferred
- 4+ years experience in e-commerce or telecommunications consumer electronics industry or management consulting
- Strong quantitative and analytical capabilities with high proficiency in data analysis using Excel, tableau preferred
- Prior experience leading small teams with the ability to engage and develop talent
- Exceptional communication skills with the ability to collaborate and build effective partnerships at all levels of the organization
- Structured and process-oriented approach to solve business and operational problems with a highly agile approach
- Ability to operate seamlessly in a matrix organization and manage stakeholders across multiple lines of businesses
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
We will consider qualified applicants with a criminal history pursuant to Federal and State law, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative and the San Francisco Fair Chance Ordinance. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Talascend is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Applicants with criminal histories are encouraged to apply. To find out more visit California Fair Chance Act.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.