Facilities Audio Visual Technician

Job ID
133272
Job Type
Contract
Industry
Manufacturing
Location
Morrisville, North Carolina, United States

Talascend is currently seeking a Facilities Audio Visual Technician for a contract opportunity with our client in Morrisville, North Carolina.

Overview

This position is primarily responsible for providing support for the AV conference spaces and systems, ensuring proper availability and functionality of the AV spaces and equipment, as well as immediate response troubleshooting expertise.

Shift

Monday-Friday, 8:00 am-4:30pm, onsite
Free parking onsite

Responsibilities

  • Provide white-glove technical support for internal, customer, and C-level executive meetings
  • Proactively identify potential AV issues and provide solutions to clients’ concerns or needs
  • Demonstrate a strong working knowledge of video conferencing services with Webex Board focus
  • Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec
  • Partner with Events and Facility Management teams to ensure room readiness including cleanliness, temperature and AV functionality
  • Review standard setup specifications for meetings and conferences
  • Contact clients to ensure proper set up of configurable rooms per specifications
  • Ensure consumables are available for the client
  • Maintain conference room standards for signage, equipment, and seating
  • Electronics troubleshooting skills – ability to determine and localize where the problem exists
  • Respond to client requests promptly
  • Provides support for the audio-video systems and media control systems
  • Troubleshoot and maintain audio/video devices and associated wiring
  • Perform routine and proactive testing to ensure the functionality of equipment before use
  • Alignment and calibration procedures for audio and video devices
  • Responsible for communicating the need for maintenance or repair of audio-visual equipment
  • Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment
  • Some commissioning and programming
  • Any other duties and tasks assigned

Qualifications

  • Bachelor's degree and 2+ years of related experience OR High School education with 3+ years of related experience
  • 2 years’ experience in a client/customer service-oriented environment, preferably in a corporate conference center
  • 2+ years of experience with Microsoft Office in an office environment
  • Familiarity with integrated AV systems
  • Ability to learn new software as required for the position
  • Ability to work in a fast-paced environment with competing priorities
  • Must always maintain a professional appearance and demeanor
  • Experience with a hotel, corporate conference center, or large enterprise systems

Preferred Qualifications

  • Experience with EMS or any web-based conference room scheduling system
  • CTS Certification
  • Crestron, AMX, or Extron Certifications
  • DSP Programming (BIAMP, QCS)

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

Apply Now

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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