Business Operations Analyst
Talascend is currently seeking a Business Operations Analyst for a long-term contract opportunity with our client in Englewood Cliffs, New Jersey.
Overview
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Responsibilities include maintaining project management processes, including project goals, deadlines, metrics, and budget. The role typically reports to a project manager or director.
Responsibilities
- Establish and maintain communication services across business units or from the project team to the organization
- Maintain the storage and retrieval of all project communications data and business metrics
- Review contracts, cost proposals and contract supplements
- Establish and document business processes
- Set up project and work breakdown structures
- Track project budgets and expenditures, monitor transaction controls and costs against budgets
- Participate in strategic projects and operational initiatives spanning growth, go-to-market, and operational performance enhancement
- Provide in-depth strategic insights and analysis based on business data
- Develop business cases and strategic options based on financial and ROI analysis
- Prepare executive summaries to share business strategies, plans, and deep dives into specific topics
- Monitor eCommerce business performance, profitability, and identify process improvements
- Conduct financial analysis to meet or exceed revenue and profitability targets
- Continuously monitor customer experience and provide insights to optimize conversion rates
Qualifications
- Bachelor's degree in business management, economics, finance, accounting, or relevant field required
- MUST be bilingual in Korean and English
- 2-4 years of related experience required
- Experience working with Telecom, Technology, Consumer Electronics, and/or Retail industry preferred
- Strong analytical skills with the ability to resolve complex issues creatively and effectively
- Experience analyzing situations or data with in-depth evaluation of variables
- Proficiency with Microsoft Office Suite, especially advanced Excel skills
- Experience with financial analysis, building business cases, and P&L analysis
- Demonstrated ability to perform duties through relevant experience, training, or education
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.