ServiceNow CMDB Specialist

Job ID
135338
Job Type
Contract
Industry
Manufacturing
Pay Rate
$40 - $63.77 an hour
Location
Work from home

Talascend is currently seeking a ServiceNow CMDB Specialist for a remote, contract opportunity with our client.

Overview

We are seeking a highly skilled and experienced ServiceNow CMDB specialist for a temporary 6-month position. The role involves managing, maintaining, and optimizing the CMDB within the ServiceNow platform to support organizational operations during a critical project period.

Responsibilities

  • Implement, configure, and maintain the ServiceNow CMDB to ensure data accuracy and integrity, collaborating with infrastructure and platform teams
  • Develop and enforce CMDB policies, standards, and procedures, and perform regular audits and reconciliation of data
  • Set up discovery schedules, probes, sensors, and manage mid-servers and credentials in ServiceNow
  • Manage CI classes, create relationships within the CMDB, and align with the Common Services Data Model (CSDM)
  • Apply knowledge of network fundamentals, operating systems, and compute environments to support discovery and CMDB accuracy
  • Utilize scripting skills (PowerShell, JavaScript, Python) to automate processes and enhance CMDB functionality
  • Collaborate with IT teams, business units, and external vendors to ensure CMDB support organizational goals
  • Develop dashboards and reports to monitor CMDB data and performance, including maintaining the CMDB Health Dashboard

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • Minimum of 3-5 years of experience working with ServiceNow CMDB
  • Proven experience with ITSM processes including incident, problem, change, and asset management
  • Hands-on experience with ServiceNow Discovery, Service Mapping, and integrations
  • Skills in setting up schedules, probes, sensors, and managing credentials within ServiceNow Discovery
  • Knowledge of CI classes, relationships, and CMDB structure aligned with CSDM
  • Understanding of network protocols, IP addressing, firewalls, and ports
  • Experience with Windows/Linux administration, DNS, DHCP, AD, and service accounts
  • Basic scripting knowledge in PowerShell, JavaScript, or Python
  • ServiceNow Certified System Administrator (CSA) certification required

Preferred Qualifications

  • Experience with ITIL frameworks and processes
  • Familiarity with cloud infrastructure and hybrid environments
  • Knowledge of data governance and compliance standards
  • Experience with ManageEngine OpManager, Microsoft SCCM, or other data integration sources

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

Apply Now

Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Start a new job search