Talascend is currently seeking a Facilities Coordinator for a contract opportunity with our client in Palo Alto, California.
Overview
The Facilities Coordinator supports the Facilities Manager in delivering comprehensive facility management services, including customer service, maintenance, procurement, supplier management, and financial support. This role also helps maintain client satisfaction, support operational excellence, and develop strong relationships with property occupants and key stakeholders.
Responsibilities
- Work with the Facilities Manager to oversee maintenance and repair services while maintaining client satisfaction.
- Interface with property occupants and provide 24/7 emergency call support with site attendance as required.
- Follow established escalation procedures and incident reporting protocols.
- Support work order management for in-house staff and vendors.
- Meet or exceed site performance indicators and assist with monthly service level monitoring to identify challenges and plan corrective actions.
- Collaborate with the account team to develop and implement facility management best practices and innovations.
- Assist with the development and management of operating and capital budgets.
- Support the implementation of short- and long-term client projects.
- Assist with the development and implementation of annual management plans.
- Complete key performance objectives identified by the Facilities Manager.
- Oversee monthly, quarterly, and annual client reporting.
- Maximize the utilization of suppliers, preferred vendors, and contractors.
- Support supplier diversity spending goals.
Qualifications
- At least two years of industry experience in a corporate environment, third-party service provider, or consulting capacity.
- Excellent customer service, computer, managerial, verbal, and written communication skills.
- Ability to multitask and effectively organize responsibilities while managing multiple priorities.
- Basic knowledge of building systems, including mechanical and electrical systems.
- Proficiency with various software platforms and systems used for facility management operations.
- Availability for 24/7 emergency call support and site attendance as required for critical facility operations.
- Strong problem-solving skills and ability to follow established procedures and escalation protocols.
- Excellent attendance and availability to support a busy team.
Preferred Qualifications
- Experience with computerized maintenance management systems for work order and maintenance coordination.
- Background in budget development and financial management within facilities or property management environments.
- Knowledge of procurement processes and supplier management, including contract development and vendor coordination.
- Understanding of key performance indicators and service level agreements in facilities management.
- Experience with compliance requirements, audit standards, and regulatory protocols in commercial real estate.
- Background in project management and facility improvement initiatives.
- Familiarity with supplier diversity requirements and programs.
- Corporate experience.
- One to two years of hospitality experience.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
We will consider qualified applicants with a criminal history pursuant to Federal, State and Local law, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the Los Angeles City Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Talascend is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Applicants with criminal histories are encouraged to apply. To find out more visit California Fair Chance Act.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Military connected talent encouraged to apply.