Administrative Support Specialist

Job ID
134366
Job Type
Contract
Industry
Manufacturing
Pay Rate
$17 - $18 an hour
Location
Englewood Cliffs, New Jersey, United States

Talascend is currently seeking an Administrative Support Specialist for a contract opportunity with our client in Englewood Cliffs, New Jersey.

Overview

We are seeking a candidate to join our field service operations administrative support team as an administrative support specialist. In this role, you will play a key part in ensuring smooth onboarding by managing access points for third-party servicers, supporting onboarding processes, and assisting with financial and administrative tasks. You will also support the execution of annual network assessments by tracking scheduling, completion, and delivering improvement documents.

Responsibilities

  • Access management:
    • Create and manage access points for third-party servicers in the global service portal and technician portal.
    • Restore, reset, and activate user logins for the service network.
    • Collaborate with newly authorized service providers to meet their onboarding needs.
  • Financial and administrative support:
    • Review and submit accounting approvals and invoices for field service operations functions.
    • Verify budget accuracy and ensure proper system data entry.
    • Review and maintain accurate documentation.
  • Field service assessments:
    • Support scheduling and track progress for annual field service network assessments.
    • Submit assessment results data to the CS portal.
    • Review and analyze the annual field service assessment survey.
  • Additional projects:
    • Assist the admin team with ad-hoc projects as needed.

Qualifications

  • Bachelor's degree or equivalent experience preferred.
  • High school diploma or GED required.
  • 5-7 years of related experience required.
  • Strong organizational and multitasking skills.
  • Detail oriented in data entry and system management.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.

Preferred Qualifications

  • Familiarity with service portals or similar systems.
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint.
  • Basic understanding of financial processes and budgeting.
  • Extreme attention to detail.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

Apply Now

Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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