Commercial Services Analyst

Job ID
131075
Job Type
Contract
Industry
Manufacturing
Pay Rate
$25 - $26.05 an hour
Location
Work from home

Talascend is currently seeking a Commercial Services Analyst for a contract opportunity with our client in working fully remote. Candidates must be in either EST or CST time zone. 

Overview

This position is a sales business analyst responsible for supporting the Services Commercial Execution team through data-driven analytics, standardized metrics, and impactful service market life-cycle insights to drive profitable growth programs within the Services Commercial team.

Responsibilities

  • Provide service market & life-cycle analytics including capture trends, installed base targeting programs and business planning activities to drive sales volume.
  • Leverage data to segment the market, identify targets and support product management expand sales through product launches and campaign activations.
  • Deliver service market analytics to quantify the installed base, understand addressable market, and measure share performance across portfolios.
  • Drive share gain growth programs by determining customers with aged assets for lead generation call campaigns.
  • Supply asset and customer analytics and measure progress to achieve success.
  • Drive share gain growth programs by identifying under penetrated product portfolios and customer segments and building opportunity campaigns for commercial teams.
  • Provide analytical support for initiatives to gain price and improve margin.
  • Prepare analytics to measure the client service experience and drive stickiness within strategic client partnerships.
  • Drive analytics to support simplification of commercial offerings.
  • Measure expansion efforts to drive upgrades of installed base assets.
  • Advance strategic channel coverage alignment initiatives and partner with commercial teams to increase effectiveness.
  • Partner with cross-functional teams to improve data quality leveraged in daily management systems.
  • Deliver routine analytics for scorecards, monthly leadership operating reviews, and other standard reporting.
  • Design, build and deploy dashboards to provide leading indicators and measure performance for the service commercial teams and programs.
  • Help drive new metrics, tracking methodologies and data visualizations to better understand performance of install based trends and insights across the service commercial and adjacent equipment sales and delivery teams.
  • Suggest improvement for enhanced efficiency and process improvements.

Qualifications

  • Bachelor's degree
  • 3-5 years of experience supporting a large matrixed sales organization requiring iterative modeling or analytics

Requirements

  • 3-5 years of experience with Salesforce.com 
  • 3 years of experience with dashboards and reporting
  • Strong data analytics and reporting skills (i.e. ability to manage large datasets, assess impact, identify trends and insights to drive positive outcomes)
  • Must be an advanced MS-Excel user
  • Knowledge of sales process
  • Results oriented with ability to translate strategy with data and facts
  • Strong oral and written communication skills
  • Strong interpersonal skills
  • Demonstrated ability to understand requirements, document, plan, and execute programs
  • Business Intelligence Tools (Power BI, Spotfire, Einstein Analytics, Anaplan)
  • Knowledge of Data Governance principles
  • Knowledge of Project Management
  • MedTech or Healthcare experience

 

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

Apply Now

Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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