Mailroom Associate
Talascend is currently seeking a Mailroom Associate for a contract to hire opportunity with our client in Reston, Virginia.
Overview
We are seeking an energetic and reliable mailroom associate to handle mail processing, logistics, and related duties at our client site. The role requires strong organizational skills and excellent customer service abilities to support daily operations and ensure efficient mail management.
Responsibilities
- Receive incoming USPS and overnight courier mail and parcels
- Sort and distribute all incoming mail, same day of receipt
- Resolve issues with incorrect, returned mail
- Pickup outgoing mail from mail stops and apply correct postage
- Process outgoing shipments (Fed-Ex, UPS, USPS)
- Request funding for postage
- Ensure office is adequately stocked with mail supplies
- Stock copy rooms and printing devices with copy paper, toner supplies, office supplies
- Service copy machines as needed, respond to paper jams, replace interchangeable parts
- Organize and replenish break rooms with coffee supplies and maintain cleanliness
- Walk facility and log Corrigo work orders for building issues
- Respond to Corrigo work orders related to mail services by opening tickets, updating notes, and closing tickets within deadlines
- Track daily workflow by logging tasks and activities on Volume Report and submit weekly
- Provide employee move services as requested
- Adhere to internal procedures and Mail Services National Playbook
- Work with lead to update internal procedures for site-specific tasks
- Perform all other duties and tasks assigned
Qualifications
- High school diploma or equivalent
- 1 to 2 years of related experience required
- Clean driving record and reliable transportation
- Strong customer service skills and professionalism
- Self-motivated, organized, and excellent time management skills
- Attention to detail
- Ability to spend much of the day on feet, work quickly with hands, and demonstrate good hand/eye coordination
- Ability to lift up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally
Preferred Qualifications
- Knowledge of Corrigo or reprographic equipment operations is a plus
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.